The certification process for a new client (Steps 1 – 5)
Gap Anaylsis – Stage 1 Audit – Stage 2 Audit – Surveillance – Re-certification
1. Gap Analysis
The gap analysis is an optional chargeable audit, which is designed to preview the client’s management system for areas of the specifications against which the client asks for certification. Bureau Veritas Certification (UKB) will issue a report to the client detailing the findings of this audit in due time including any identified appropriate actions.
2. Stage 1 audit (Initial)
UKB will undertake a readiness review to determine the preparedness for stage 2 of the audit (understanding the requirements, collecting information of the scope of the management system, processes and location of the client, reviewing the allocation of resources for stage 2, planning for Stage 2, and evaluating the internal audit systems.
3. Stage 2 audit (Main)
UKB will provide an audit programme prior to the commencement of the audit, The UKB auditor will meet with the client’s management to discuss the details of the audit process and consider possible issues relating to the performance of the audit. The UKB auditor will discuss any nonconformities, observations and opportunities for improvement id and when they are identified during the audit. The auditor will prepare and present to the client’s management a report of the audit, which will include the audit findings and the scope of certification and will seek agreement, where necessary on the nature of any corrective actions to be taken for non-conformities raised.
UKB operates a surveillance audit programme to record whether the client’s certification is found to be maintained. The programme is ongoing and is agreed with the client in the agreement. Once UKB has agreed the dates, the client should make all necessary arrangements to maintain the agreed date. The date of the first surveillance audit following initial certification shall not be more than 12 months from the last day of the stage 2 audit.
Every 3 years UKB will automatically review the client’s certification and, subject to the satisfactory results from the surveillance audits and/or the re-certification audit ( including all corrective actions which have been agreed between the client and the audit team and completed), UKB will re-issue the clients certification and the Certificate of Approval(s). It should be noted that this needs to be completed before expiry of the current Certificate of Approval to preserve the continuity of the certification. Once completed, certification will be reconfirmed.